Synchronising Membership Data - Important Information
These instructions should be read carefully before performing your first membership synchronisation.
You can add and edit membership data for the same database in both the Online Membership Database and Sportzware Central. When you perform a membership synchronisation, it will check for updates in both databases and bring both databases up to date.
Before your first synchronisation to Online Membership, please carefully note the following:
- You must Enter your Membership Synchronisation code.
- The Sportzware Central database used for the first synchronisation to Sportzware Membership is the only database that can be used for all subsequent synchronisations. This is to prevent online membership data being overwritten by an erroneous upload from the wrong SWC database. As such, after the first synchronisation the the two databases (online and offline) become linked, and you cannot change the membership upload code in Sportzware Central.
- On the first occasion that an association synchronises their membership data to the Online Database, it can sometimes take up to 4-6 hours for this process to be completed. The time taken will depend on your Internet connection speed, how many members are in your database, and how much historical player information is in your database. SWC will appear to be not responding while it is completing the synchronisation process. Please note that after this initial synchronisation all subsequent syncs will only take 2-3 minutes.
- Remember to back up your database before your first synchronisation.
Related:
Enter your Membership Synchronisation code
Perform a Membership Synchronisation
