Sportzware Online Membership checks for duplicates of member records across associations. You will be alerted to these duplicates in your membership database. The duplicate resolution function will allow you to resolve or ignore these duplicates.
Duplicate Resolution is only available at the association level (however clubs are able to mark members as possible duplicates for the association to resolve).
Associations and their clubs will create duplicates from time to time. A common example is when a database is first set up, neighbouring associations/ leagues may share members. The database will identify this and offer the ability to consolidate the member‘s record.
At the completion of each membership synchronisation (performed in Sportzware Central) the Online Membership Database will inform you of the number of possible duplicates you have and you will be invited to tend to them immediately.
It is important that duplicates are resolved quickly as clubs may select different versions of the same person and assign them to matches, effectively splitting a single person‘s participation data between two separate records. There are some functions that cannot be performed on a member who is flagged as a possible duplicate until the duplicate is resolved.